Who has to comply
Public-sector since 2019; consumer services from 28 June 2025.
Czechia is a solid Central-European market with growing cross-border e-commerce, particularly from German- and Polish-facing sellers who also ship into it. Under the EAA transposition, a foreign store selling to Czech consumers is covered on the country-of-consumption basis, with penalties reaching up to CZK 5 million for repeated consumer-protection breaches. A Czech-language accessibility statement is expected, and cross-border sellers should not assume an English-only statement satisfies the requirement.
What the law actually requires
Zákon 99/2019 + EAA sets the technical bar at WCAG 2.1 Level AA via EN 301 549. On top of it, Zákon č. 99/2019 Sb. lists these operational duties:
- EN 301 549 / WCAG 2.1 AA
- Czech-language accessibility statement
Penalties and how enforcement actually works
Up to CZK 5 million for repeated breach of consumer-protection provisions.
Czechia runs a two-track structure: the Digital and Information Agency (Digitální a informační agentura, DIA) handles the public-sector accessibility regime, while consumer-facing enforcement is coordinated with the Czech Trade Inspection Authority (ČOI). Enforcement is largely complaint- and inspection-driven, and framing non-compliance as a consumer-protection matter through ČOI is what unlocks the higher repeated-breach penalties. The involvement of the trade inspectorate means a foreign seller can face a market-inspection style investigation rather than a narrow accessibility review.
Reading the Zákon 99/2019 + EAA at the source
The law is cited as Zákon 99/2019 Sb. + Zákon o přístupnosti zboží a služeb (Zákon č. 99/2019 Sb.). Enforcement: Digitální a informační agentura (DIA). Key date: 28 June 2025. We have not yet linked a verified national source for Czechia; the European Commission's EAA page under Sources describes the EU directive the national law implements.
Sources
- European Accessibility Act (Directive (EU) 2019/882) · European Commission
Links checked 12 October 2026. Not legal advice. Methodology · About Certvo