By industry
Accessibility requirements, by industry
WCAG 2.1 AA is the technical baseline almost everywhere, but every industry has its own legal overlay and its own most-failed components. This hub points you to the rules and the failure patterns that matter for your sector — so you do not waste time auditing things your peers already know are fine.
Sectors covered
Accessibility for E-commerce
E-commerce is the highest-litigation accessibility category in both the US (ADA Title III) and the EU (EAA).
Accessibility for Banking & Financial Services
The EAA explicitly names consumer banking services.
Accessibility for SaaS / B2B Software
SaaS accessibility is rarely about lawsuits — it is about procurement.
Accessibility for Healthcare
Healthcare sites face heightened accessibility risk: patients searching for care commonly include older users and users with disabilities.
Accessibility for Education
Education has multiple overlapping accessibility regimes.
Accessibility for Government & Public Sector
Public-sector accessibility has the longest legal track record.
Accessibility for Media & Publishing
News and media sites face accessibility scrutiny on time-based media (captions, transcripts, audio descriptions) more than other sectors.
Accessibility for Travel & Hospitality
Travel and hospitality combine consumer e-commerce risks with regulatory specifics — the EAA explicitly covers consumer transport ticketing and accommodation booking services.
Accessibility for Legal & Professional Services
A law firm whose own site fails accessibility is the punchline of every plaintiff-side ADA tweet.
Accessibility for Real Estate
Real-estate sites combine map-based search, image-heavy listings, and complex filter UI — three patterns notorious for accessibility failures.
Accessibility for Nonprofit & NGO
Nonprofits sit between consumer e-commerce (donation flows) and public-sector expectations (because grant funders increasingly require accessibility).
Working in a regulated sector that is not listed? Tell us at hello@certvo.com — we add new industry guides based on what readers ask for.
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