Regulations that apply
- ADA Title IIIUS
Applied to law-firm websites in numerous lawsuits.
- EAAEU
Consumer-facing legal services included.
The accessibility risks specific to Legal & Professional Services
- PDF document portals serving image-only PDFs1.1.1, 1.3.1
Legal documents delivered as scanned images are inaccessible.
- Intake forms with placeholder-only labels3.3.2
Confidential client intake forms without programmatic labels exclude AT users.
Legal & Professional Services risks in Certvo scan data
Legal & Professional Services risks map to 1.1.1, 1.3.1, 3.3.2. Failure rates below cover all 1,569 sites in the Certvo Web Accessibility Report 2026 (not split by industry).
- WCAG 1.1.1 Non-text ContentLevel A
29.9% of sites failed it (#4 of 16).
- WCAG 1.3.1 Info and RelationshipsLevel A
22.4% of sites failed it (#5 of 16).
- WCAG 3.3.2 Labels or InstructionsLevel A
No automated failures recorded; test it by hand.
A short remediation checklist
- Audit /contact and intake forms
- Re-export legal PDFs as tagged accessible documents
- Add visible privacy controls
Scan your homepage plus one Legal & Professional Services task flow to see which of the criteria above fail on your own site.