Regulations that apply
- Section 508US federal
Procurement gate; ACR/VPAT required.
- EN 301 549EU public sector
Required for tenders and many private buyers.
- EAA (consumer-facing portions)EU
If your product has any consumer-facing surface (e.g. customer support portal), it counts.
The accessibility risks specific to SaaS / B2B Software
- Custom data tables and dashboards without semantics1.3.1, 4.1.2
Drag-and-drop builders, virtualised tables, and chart libraries frequently fail 1.3.1 and 4.1.2.
- Modals nested in modals (focus chaos)2.4.3
Wizard flows that stack dialogs lose focus restoration on close.
- No VPAT or out-of-date VPATall
Procurement teams reject vendors without a current ACR.
SaaS / B2B Software risks in Certvo scan data
SaaS / B2B Software risks map to 1.3.1, 4.1.2, 2.4.3. Failure rates below cover all 1,569 sites in the Certvo Web Accessibility Report 2026 (not split by industry).
- WCAG 1.3.1 Info and RelationshipsLevel A
22.4% of sites failed it (#5 of 16).
- WCAG 4.1.2 Name, Role, ValueLevel A
67.0% of sites failed it (#1 of 16).
- WCAG 2.4.3 Focus OrderLevel A
No automated failures recorded; test it by hand.
A short remediation checklist
- Generate or update an ACR/VPAT — Certvo includes a free generator
- Audit the most-used 5 user journeys
- Verify every modal flow restores focus correctly
- Test charts and data tables with NVDA/JAWS
Scan your homepage plus one SaaS / B2B Software task flow to see which of the criteria above fail on your own site.
Frequently asked questions
Do I really need a VPAT to win enterprise deals?
For US federal and many state/local agencies, yes. For Fortune 500 procurement, increasingly yes. It is the single highest-leverage accessibility asset for B2B.