Regulations that apply
- EAA — transport ticketingEU
Online ticketing for air, rail, sea, urban transport.
- DOT Air Carrier Access Act rulesUS
Specific accessibility requirements for airline websites.
The accessibility risks specific to Travel & Hospitality
- Date pickers and calendars without keyboard support2.1.1, 4.1.2
Almost universal failure point.
- Passenger info forms with placeholder-only labels3.3.2
Especially "passenger 2 of 3" forms.
Travel & Hospitality risks in Certvo scan data
Travel & Hospitality risks map to 2.1.1, 4.1.2, 3.3.2. Failure rates below cover all 1,569 sites in the Certvo Web Accessibility Report 2026 (not split by industry).
- WCAG 2.1.1 KeyboardLevel A
6.7% of sites failed it (#7 of 16).
- WCAG 4.1.2 Name, Role, ValueLevel A
67.0% of sites failed it (#1 of 16).
- WCAG 3.3.2 Labels or InstructionsLevel A
No automated failures recorded; test it by hand.
A short remediation checklist
- Audit search, results, and full booking flow
- Test calendars with screen reader and keyboard
Scan your homepage plus one Travel & Hospitality task flow to see which of the criteria above fail on your own site.