Who has to comply
Public-sector since 2018; consumer-facing private services from 28 June 2025.
Denmark is a small but affluent, highly digitised market where MitID and card commerce are ubiquitous, and Danish consumers expect accessible public and private services. A foreign seller reaching Danish consumers is covered under the Tilgængelighedsloven on the country-of-consumption basis. Because Danish enforcement is built around public transparency, a cross-border store that appears on a monitored-sites list with a poor conformance level is immediately visible to Danish buyers, which is a stronger reputational pressure than the fine itself for many sellers.
What the law actually requires
Tilgængelighedsloven sets the technical bar at WCAG 2.1 Level AA via EN 301 549. On top of it, Tilgængelighedsloven lists these operational duties:
- EN 301 549 / WCAG 2.1 AA
- Danish-language accessibility statement
- Annual self-assessment for public sector; periodic for private
Penalties and how enforcement actually works
Penalty payments and corrective orders; Digitaliseringsstyrelsen publishes a list of monitored sites.
Denmark's Digitaliseringsstyrelsen (Agency for Digital Government) runs an active monitoring programme and, distinctively, publishes a list of monitored organisations alongside their conformance levels. The Danish model is transparency-led: rather than relying purely on individual complaints, the agency samples and names, and expects a Danish-language accessibility statement and self-assessment. Penalty payments and corrective orders back this up, but the public listing is the primary lever, making visible non-compliance costly even before formal sanctions.
Public-sector obligations
Denmark also has a separate public-sector law: Tilgængelighedsloven for offentlige websteder, in force since 2018. It predates the EAA and remains in force for government and public-funded sites. Public bodies must publish a conformance statement and re-audit periodically.
Reading the Tilgængelighedsloven at the source
The law is cited as Lov om tilgængelighed af offentlige organers websteder og mobilapplikationer + Tilgængelighedsloven (EAA) (Tilgængelighedsloven). Enforcement: Digitaliseringsstyrelsen. Key date: 28 June 2025. For the exact wording, read the official reference for Denmark listed under Sources below.
Sources
- Digitaliseringsstyrelsen
- European Accessibility Act (Directive (EU) 2019/882) · European Commission
Links checked 12 October 2026. Not legal advice. Methodology · About Certvo